As a business owner, you should expect to be a very busy person. There are times where you have no choice but to leave the office. When that happens there is always a risk that you are going to miss a very important phone call. Statistics actually suggest that only 40 percent of callers will listen to an automated messaging system, let alone leave a message.
Obviously, you cannot be in two places at once. Another option would be to hire someone to handle the phone for you. Unfortunately, you may not have the funding to pay a full time employee, or a few of them, to answer the phones for you and even if you did have the budget for a receptionist, unless you receive a lot of phone calls it will probably not be cost effective.
In the present day the solution most business people come up with is to have their phone redirected to their mobile and this works well… most of the time! The problem is of course that it is not always possible to answer our mobile phones. If you leave the office you will likely be travelling in a car, on public transport, in meetings or otherwise engaged and thus the same problem occurs – potential customers are put through to an answerphone.
Personalised Call Answering Service
Instead of living in your office, having a mobile office phone, or hiring someone you could use a call answering service instead. A live answering service would be able to answer all of the phone calls that come through your office. YVO call answering service takes the time to get to know and understand your business so that we can deal with all and any call that comes through for you. This is going to save you a great deal of time which will increase your productivity by allowing you to focus on things other than answering the phones.
If you were to hire someone to handle your phone calls, you would have to go through the process of interviewing them and screening them. You would also have to check on them from time to time to make sure they are doing their job correctly. If you had a virtual receptionist this is not something you would have to worry about. YVO’s telephone answering service can email you the messages or they can send them to your voicemail – it is just a matter of what your personal preference is.
A virtual receptionist is going to have a live person answer the phone call. The phone call will be screened and then the phone call will be directed to the appropriate person. If the appropriate person cannot take the phone call a message will be taken and recorded. The people who call never have to know that they are speaking to call answering services.
Enquire about our call answering service
Contact Your Virtual Office today and discover how partnering with us can help your business grow;
Tel: 01268 411269
Mobile: 07900 692 171