Outsourcing has the power to save you valuable time, which you can then use to make your business run more profitably – but you need to do it right. Here’s what to consider when you take steps to outsource your admin.
- Treat your first meeting with an outsourcing team like an interview.
They are after all going to be part of your team, representing your company. Choose someone that has the same work ethic and attitude that you value in your own company employees and ask them about their previous experience, processes, and how they handle mistakes.
- Ask for testimonials and examples of previous experience.
Evidence of previous happy clients can help win contracts, so an established outsourcing company should have something ready to share straight away. It is also worth seeing how they track processes, manage their time and provide reports to make sure the way they do things works with how you do business already!
- Do a trial or sample project before committing to a full-term contract.
They say that the proof is in the pudding, so if you like the outsourcing company and are as impressed with their processes as their past clients are, it’s time to see how it works for you for real. Remember that by outsourcing your calls, bookkeeping, payroll, accounting and anything else, you should be SAVING YOURSELF TIME.
- Don’t feel pressured to stick with a process you don’t like.
If it isn’t saving you time, or it feels like it is working against the way you like to do business, then talk to your outsource provider about it. They may be able to change their processes to suit you and your business better – but they may also help you trouble shoot and find what the real time-saving issue might be.
- Be willing to listen to new ideas, after all you have hired experts!
As much as you shouldn’t feel pressured to run the admin side of your business in a way you don’t like, you should respect the experience your outsource team has in this department. If you have chosen the right people for the job, they should be an invaluable resource that knows how to improve the efficiency of your business.
Our job is to help businesses like yours free up time with cost-effective outsourcing. Call 01268 411 269 for more information on how we provide a bespoke service that works with your business.