At YVO, we recognise the importance of security of the personal data and/or sensitive personal data we hold and process, including data processed on behalf of our clients.
All feasible security measures are in place.
Mrs Clare Farrow is responsible for the procedures in place for processing data within the organisation and all enquiries should be directed to her via the offices.
Your Virtual Office Limited are based at The Laindon Barn, Dunton Road, Basildon, Essex SS15 4DB. We recognise that we process “personal data” and/or “special category data” in the provision of our contracted services and/or in our administration. We may process data which relate to our clients’ clients/customers/staff/suppliers in the provision of our services – as a “data processor”.
We retain data as long as it is relevant to our processing and/or for a statutory time period. All data are held securely and any deletion of data once no longer required is by secure means.
We may share data with third parties as part of our contracted services and/or if we are required to do so by UK law. We may be required to share data when we are processing data on behalf of our clients (where we are the “data processor”) as well. However, we cannot accept liability for any processing conducted by any third party outside our remit.
In accordance with legislation we have completed a cookie audit on our website. We use these internet files as analytical tools to monitor and improve our website.
None of the above affects your rights unto enable us to identify you. Under the legislation, you may request a copy of the personal information we may hold on you – this should be submitted in writing or email (details on the website). Please include enough information to enable us to identify you and search for appropriate data.
If you are dissatisfied with this policy, have queries about our data protection procedures or wish to lodge a complaint, please contact the company in the first instance. Thereafter you have the right to submit a complaint to the Supervisory Authority, the Information Commissioner’s Office (ICO):
The Information Commissioner’s Office
Cheshire SK9 5AF