Telephone Answering Service Essex

Whether you want us to answer 5 calls or 500 calls a month, we can provide a telephone answering service that is suitable for you and your business. Using the latest telephony technology, we’ll handle every call personally and professionally in your company name, as if we were based in your office.

Why get Your Virtual office to handle your calls?

  • Work as part of your team.
  • Get you know your business.
  • We provide your holiday cover.
  • Don’t miss any calls for perspective clients.
  • Prompt responses to your client’s questions

 

WHO MAY BENEFIT FROM OUR SERVICE:

A sole trader who doesn’t want to lose business while you are away from the office or on holiday.
A busy business owner who travels a lot or perhaps is not office based due to the nature of their business.
A business in need of diary management and an appointment booking service

 

REDUCED MESSAGES, FEWER LOST CLIENTS

As business owners we know we are not always working 8 hours a day, and your staff are sometime too busy to answer calls, queries and concerns that your customers or clients may have. Recent studies have proven that most consumers are not willing to leave a voice message and will simply hang up if they cannot get hold of a real person on the other end of the phone. Having a call answering service would mean that the first point of contact is a person that can meet your customers’ needs. This will leave fewer messages to respond to during the day and also mean fewer missed calls from potentially valuable customers.

 

WE WILL SPEND TIME GETTING TO KNOW ABOUT YOUR BUSINESS, SO WE CAN ANSWER THE PHONE AND ADVISE YOUR CALLER AS IF WE ARE PART OF YOUR TEAM.

Every time we answer a call on your behalf, we’ll take a message and forward it to you by telephone or email.
YVO and the team have saved me so much time in the evenings after a hard day’s work replying to answer machine messages. I now have a PA and diary management which has given me back family time.
Bryan, Essex Oven Cleaners

 

MESSAGE TAKING

By taking advantage of our message taking service, you will be adopting a simple but effective way to enhance the professionalism of your business.

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Touch to Call!